Q :How do I request an official transcrpt?

A :You will be able to view an unofficial transcript from your portal. You can order your official transcript a number of ways: 1. Online - using “TranscriptsPlus” through Credentials Inc. who has an agreement with Long Island University to provide this service to our students and alumni. The cost of a transcript, including the processing fee, is $7.00 which must be paid using a major credit card. (Click here for the link.) You may also call Credentials Inc. at (800) 646-1858 and place a phone order. There is an additional fee for this service. 2. In-Person - by coming into the Registrar’s Office, completing the Transcript Request Form, and paying a $5.00 fee, check, money order or major credit card to Bursar. 3. A written request through the mail. You can download and complete the Transcript Request Form (click here for the form) or send a detailed letter with information to identify your record to include: Social security number; Date of birth; Name you attended under (if now different); Dates of attendance; Major (Plan); Undergraduate or graduate; Graduation date and degree, if any; Contact telephone number; Email address; Complete address where you would like the transcript mailed. The fee is $5.00, payable to Long Island University by check or money order.

Transcript Request - Brooklyn campus
Transcript Request - CW Post

Q :How do I correct my personal information if it appears incorrect?

A :Please contact your campus Registrar’s Office for additional assistance.

Q :What should I do if I think there is an error in my grades?

A :If you think that there is an error with your grade, please contact your campus Registrar’s Office and speak with a representative who will research and assist you in resolving this issue.

Q :How do I register for classes?

A :On-line registration will become available to you in upcoming months. Continue to watch for updates. Currently, in order to register for classes, you will need to meet with your academic advisor who will assist in planning your schedule, sign off on, and will process your registration or have you take your registration card to the Registrar’s Office for processing.

Q :How do I request enrollment verification?

A :This feature will be available to you on-line within the next few months. Continue to watch for updates. For now, you may contact your campus Registrar’s Office to request a verification.

Q :How do I clear holds on my account to register for classes?

A :View the hold(s) on your account from your Student Center page by clicking on “details” under “Holds.” Click on and the “Hold Item” in the Item List to see which department or office placed the hold and contact them directly to find out what is required in order to have the hold removed or overridden. Once you have complied, the block will be removed or overridden and you will then be able to register for your classes.

Q :How can I change or update my personal information?

A :Please contact your campus Registrar’s Office for additional assistance.

Q :How do I see my Class Schedule?

A :Once in your LIU Student Center page, directly under Enrollment, click on My Class Schedule, you will be taken to the Select Term screen. Select a Term and click Continue. Your class schedule will display as a List. You can change the view to a Weekly Calendar View, by clicking on that option.

Q :How do I see my Transfer Credits?

A :Once in your LIU Student Center page, in the Academics column (left of the page), drop down menu to other academics, click on Transfer Credit Report, click the double arrows (>>) to the right of the words Transfer Credit Report, you will be taken to the View Transfer Credit Report page. Transfer credits that have been entered in the system will display.

Q :How do I see my Unofficial Transcript?

A :Once in your LIU Student Center page, in the Academics column (left of the page), drop down menu to other academics, click on Unofficial Transcript, click the double arrows (>>) to the right of the words Unofficial Transcript, you will be taken to the View Unofficial Transcript page. In the Report Type box, drop down menu to Unofficial Transcript, click go. Your unofficial transcript will display on the Report Results page.

Q :How do I see my Grades and my Grade Point Average (GPA)?

A :Once in your LIU Student Center page, directly under Academic History (left of the page) click Grades, you will be taken to the Select Term screen on the View My Grades page. Select a Term and click Continue. Your grades and term statistics, including GPA will be displayed. You can view other terms by clicking on change term and select a Term and click Continue.

Q :How do I search for Classes?

A :Once in your LIU Student Center page, click on the Search for Classes box in the top right of your screen. You will be taken to the Class Search page. Select the Term from the drop down menu and click Go. You will be taken to the Class Search Criteria screen. In the Course Subject area, click select subject. Locate the subject you wish to view, click select. On the Course Number line, enter the course number (if you know it) next to is exactly. On the Course Career line, drop down menu if you know the career of the course. (Note: the system default is Undergraduate classes.) Click the Search box. Your results will be displayed on the Class Search Results page. (Note: your search must contain at least 2 search criteria.) The system default is set to display open classes only. If you wish to see all classes, including those that are closed, your must uncheck the box marked Show Open Classes Only and then click Search.

Q :Will my transfer credits show?

A :Yes, your transfer credits will be listed at the top of you transcript as well as in the transfer credit report.

Q :What if I don’t see my transfer credits?

A :If you do not see your transfer credits in the transfer credit report or in your transcript contact Admissions to make sure they have received an Official transcript and it has been evaluated and applied to your record.

Q :If I attended LIU as an undergraduate and graduate student will I be able to view both of my transcripts?

A :Yes, only an unofficial copy.

Q :Can I print an unofficial transcript?

A :Yes

Q :How do I know what classes are opened or closed?

A :You will notice a circle which represents open or a square which represents closed on the right side of your screen after the class name.

Q :If I need a pre-requisite will I be notified?

A :The pre-requisite information is indicated in the class detail section.

Q :How soon after I decide on a schedule should I register?

A :As soon as possible, if a class is showing open there is no guarantee that it will remain open until you get to the registrar.

Q :If a class I enroll in does not appear on my schedule when I log into my.liu.edu account what should I do?

A :1. Check your email in order to see if you received notice of a class cancelation. 2. Speak with your academic advisor in order to follow up on this issue.

Q :There is a link called deadlines; what does this refer to?

A :When you click on the link for deadlines, you are provided vital information regarding program changes for the classes that you are enrolled.

Q :I have a block that prevents me from registering what does this block mean?

A :Click on the appropriate campus link to view details on the blocks (holds).

Blocks/Holds - Brooklyn Campus
Blocks/Holds - CW Post

Q :What options are available to me under the “other academic information” drop down navigation bar?

A :You can select to view your transfer credit report, if applicable or view an unofficial copy of your transcript.

Q :Can I enroll on-line?

A :Currently only a select few graduate programs are able to enroll on-line. In the future additional programs will be able to register on-line.

Q :When can I enroll on-line?

A :The enrollment start date is the earliest date and time that you can register. Click on “Enrollment Dates” to see your specific enrollment appointment and the open enrollment date.

Q :How do I enroll in classes?

A :After logging into your student center, click on the link “Add a Class” found at the top left under “Enrollment”. For detailed instructions see the information under Self Registration or click on the link below.

Q :How do I drop a class?

A :After logging into your student center, click on the link “Drop a Class” found at the top left under “Enrollment”. For detailed instructions see the information under Self Registration or click on the link below.

Q :How do I determine the campus location of a class?

A :Once you select a course and are viewing the possible class sections, click on the “section” link to see the class details. Included in the details will be the location and campus.

Q :Why can’t I add my selected class?

A :There are multiple reasons you may not be able to add a class. The error comment will indicate what actions are necessary to complete your enrollment.

Q :Why can’t I add the same class after I dropped it?

A :Once a class is dropped on-line, you may not be able to add it back to your shopping cart. Please see your campus Registrar or Advisor to add back a previously dropped class.

Q :How can I tell what service indicator (hold) is blocking my registration?

A :Return to your Student Center home page. Check for holds, found at the top right. The following holds must be resolved for you to complete the on-line registration process: • Admissions (all) • Bursar (University Collections, Account Past Due, External Collections) • Departmental and Academic (all) • Financial Aid (M Block) • Health Services (Vaccination, Student Health, Meningitis) • Probation, Suspension and Dismissal (all) • Registrar (all) • Public Safety (all) • General Deficiencies (HEOP, Language, Student Affairs, Math) • Miscellaneous (International Office)

Q :Will the system prevent me from registering for two classes at the same time?

A :Yes, once you finish enrolling, you will receive an error message, indicated by a red X, which shows there is a time conflict for that specific class. The classes will remain in your shopping cart. This does not mean you are registered for it.

Q :Am I enrolled for the classes that appear in my shopping cart?

A :No, the shopping cart is a holding area for the classes you have selected. Only after you click “Finish Enrolling” and you receive a “green check” next to the class, will you be enrolled.

Q :I've missed all of the on-line registration deadlines; can I still register for classes?

A :Yes, but not on-line. Please see your campus Registrar or Advisor to register for classes beyond enrollment deadlines.

Q :What is the difference between a class number and a permission number?

A :The class number identifies course sections and are unique to the section and to a semester. These numbers may be used to bypass searching for a class when you are registering. A permission number allows your registration to override prerequisite or co-requisite rules placed on courses. Permission numbers may also be used to allow you to register in a course beyond its enrollment capacity, and is provided to you only by your department or Dean’s office, or the Registrar.